RuggedHead (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our services, including the RuggedMap Quiz, RuggedHead Trail Map Course, Trail Head community forums, coaching access and other digital products (collectively, the “Services”) available through our website at www.ruggedhead.com or related platforms. By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
- Contact Information: Full name, email address, phone number, and, in some instances, physical address.
- Location Data: IP address and, where provided, location data to understand your geographic context.
- Business Information: Information about your business history to segment user interests and match you with other users who share similar business interests.
Non-Personal Information
- Usage Data: Information about how you interact with our Services, such as pages visited, time spent, and responses to the RuggedMap Quiz.
- Device Information: Technical details about the devices you use to access our Services, such as browser type, operating system, and IP address.
User Responsibilities
You are solely responsible for any personal information you choose to share on or through our platform, including in community forums or through quiz responses shared with others. RuggedHead is not responsible for any consequences arising from the sharing of your personal information.
2. How We Collect Information
We collect information:
- Directly from You: When you complete the RuggedMap Quiz, purchase the Trail Map Course, sign up for community forums or engage with our Services.
- Automatically: Through cookies, web beacons,or similar technologies that track your interactions with our website and Services.
- From Third Parties: When you opt in to use third-party services (e.g., payment processors like Stripe), we may receive information subject to their privacy policies.
3. How We Use Your Information
We use your information to:
- Provide and improve the Services, such as delivering the RuggedMap Quiz, Trail Map Course, community forums and coaching access.
- Segment users based on business history and interests to provide tailored suggestions for perseverance and resilience.
- Market additional RuggedHead products and services to you, such as updates about new digital products or community forums.
- Analyze usage patterns to enhance user experience and optimize our Services.
- Communicate with you, including responding to inquiries and sending service-related updates.
4. How We Protect Your Information
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- With third-party service providers (e.g., payment processors or quiz platforms) when you opt in to use their services, subject to their privacy policies.
- When required by law, such as to comply with legal processes, enforce our Terms of Service, or protect the rights, property, or safety of RuggedHead, our users, or others.
6. Your Choices
You may:
- Opt Out of Marketing: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.
- Opt Out of Third-Party Services: Choose not to use third-party platforms (e.g., Gumroad or Typeform) during your interaction with our Services.
- Request Access or Deletion: Contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
7. Data Retention
We retain your information for as long as necessary to provide the Services, fulfill the purposes outlined in this Privacy Policy, or comply with legal obligations. Quiz responses may be retained for up to 12 months after your last interaction.
8. Geographic Scope
Our Services are intended for users in the United States only. We are not responsible for compliance with privacy laws in jurisdictions where our Services may be deemed inappropriate or banned.
9. No Mental Health Services
RuggedHead is not a mental health platform and does not provide mental health services, advice or consulting. If you require mental health support, please consult a qualified professional.
10. Third-Party Services
Our Services may integrate with third-party platforms (e.g., Stripe for payments). These providers have their own privacy policies, and we encourage you to review them before opting in. RuggedHead is not responsible for the practices of third-party services.
11. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.
12. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the Services. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at: Email: support@ruggedhead.com.
